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Your Payment Flow Is Costing You Money (And Maybe Even a Pizza)
I recently ordered a pizza from Domino’s. Their checkout flow is one of the best in the industry — simple, fast, and frictionless from UX standpoint. There’s a reason why their Pizza Tracker™️ is famous. But something weird happened. After placing my order, I got stuck on a never-ending loading screen. Did my payment go…
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Work Product: Preparing Australian Community Banks for myID Integration in the Private Sector
Executive Summary Community banks face rising fraud risks with outdated logins. Adopting myID as an authentication method strengthens security, prevents fraud, and positions them as leaders in safe, modern banking. Problem Statement Community banks risk falling behind in security and fraud prevention as private sector authentication evolves. A quick look at some community banks’ login…