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Work Product: Preparing Australian Community Banks for myID Integration in the Private Sector
Executive Summary Community banks face rising fraud risks with outdated logins. Adopting myID as an authentication method strengthens security, prevents fraud, and positions them as leaders in safe, modern banking. Problem Statement Community banks risk falling behind in security and fraud prevention as private sector authentication evolves. A quick look at some community banks’ login…
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Build Better Products with McKinsey’s Problem-Solving Framework
Have you ever faced a product problem so messy it felt impossible to solve? Do you jump to solutions, only to realise later you didn’t fully understand the problem? I see many product people struggle with this. I did too. But then I started approaching discovery more systematically. After graduating, I joined a Big 4…
